The primary service, Network Monitoring, allows the remote monitoring of your network, 24 hours a day, for early detection and prevention of system failures. Once indications of a potential failure are detected (failing hard-drives, backup failures, virus outbreaks, etc.) our engineers immediately take measures to correct the problem.

In most cases a situation can be resolved off-site in a timely manner. However, not all issues can be resolved remotely and may require an on-site technical visit. In these cases an appointment will be scheduled.

Network Monitoring & Management

• Adding/removing/deleting users
• Adding/removing/deleting printers
• Install/remove/move workstations
• Preventative Maintenance
• Performance reporting
• Remote Monitoring of your network, 24x7 for early detection and prevention of system failures (failing hard-drives, backup failures, virus outbreaks, etc)
• Engineers are able to immediately take measures to correct the problem by early notification